Online coverage of Full Frame Film Festival

Starting next Thursday, Durham is the setting for four days of great documentary films.  The 12th annual Full Frame Documentary Film Festival will feature more than 100 films, lectures and discussion sessions.  

This year our agency is providing the public relations push for the event and coverage will be going full throttle next week.  Our PR division has created new MySpace and Facebook pages for Full Frame and established a blog that will give live updates throughout the festival.

Check out the blog regularly for info on films and comments from attendees.  

Why donors leave

I promised to share some more data from the 2008 Study of High Net Worth Philanthropy. In it, Bank of America and The Center on Philanthropy spoke to 700 households with a net worth of over $1 million.  

Almost 40% of those surveyed said they stopped supporting at least one organizations in 2007. When asked why they stopped, their top five reasons were:

#1 No longer felt personally connected 57.7%

#2 Decided to support other causes 51.3%

#3 Too frequent solicitation 42.3%

#4 Mission no longer relevant 19.7%

#5 Organization not fulfilling mission 18.7%

(multiple answers were allowed)

Now assuming you are continuing to fulfill your mission, I would suggest that if you take care of #1 and #3 you can decrease your donor/annual member defection rates dramatically.  

Obviously it's a tricky thing when donors say they don't feel connected but in the same breath say they are solicited too much.  Step back a second though, and you can understand their point.  We all have someone in our lives that we only hear from when they need something. It makes you dread getting phone call or email from them.

Your donors agreed to support your organization because they like what you do, support your mission and want to hear more about it.  They want to know about your exhibitions, come to your performances, see your lectures and presentations.  Sure, they understand you'll be asking them for money again, but if the only time they hear from you is when you want something, they'll start dreading you as well.  Worse, they'll find somewhere else to spend their time and money with.

A friend that's a fine fundraiser told me her golden rule was to always ask on the seventh touch. Follow that rule and it will give you six opportunities between every ask to build a personal connection.  That's the very connection that could have kept the contributions flowing from the  donors in the Center on Philanthropy's survey.

A little bragging

Last night was the annual ADDY awards in the Triangle, where advertising and marketing campaigns from across the central part of North Carolina compete for bragging rights.

I'm proud to say the TV commercial Jennings produced for the Nasher Museum exhibition El Greco to Velazquez: Art During the Reign of Philip III  took home a top honor.  The spot was awarded the Gold ADDY for original music.  

Our creative director, Bob Kochuk worked closely with a locally based classical guitarist to create the original work evoking 17th Century Spain.

Lots of credit goes to our friends at the Nasher for being so much fun to work with.  Wendy Hower Livingston and her boss Kristen Greenaway in marketing, show curator Sarah Schroth and museum director Kim Rorschach all had input on the commercial and made it possible to do great work.

Here's that award winning commercial.

Fundraising Pipeline

I was taught very early in my career that sales and fundraising is a numbers game.  The more qualified prospects you talk to, the more successful you'll be.  Bloomberg reported on two studies this week that, to me, make increasing the number of prospects going into your fundraising pipeline a top priority.

The first study, from the research group the Conference Board, says that 45 percent of corporations will reduce their philanthropy budget in 2009.  Another 19 percent have philanthropy cuts under considerations.  Support for the arts and culture led the list of causes for which cuts were expected.

Bank of America and the Center on Philanthropy originated the second study.  The 2008 Study of High Net Worth Philanthropy shows that individual giving among wealthier Americans, those with household incomes over 200K and net worth over $1 million, has decreased over the last few years.  The study monitored charitable giving for the calendar year 2007, which included the starting period of the housing decline.  They report overall charitable giving was down from '05 to '07 by 9.7%.

More importantly, for arts organizations this same study showed in 2005 that the group's annual support for the arts was $16,465 per household.  In 2007 the figure dropped to $4,792.  That's a pullback of over 70% among those most likely to make charitable donations.

Both these reports tell us clearly that you  cannot expect current donor bases to support your organization at the same level they have in the past.  The logical conclusion is that to offset those losses you'll need a larger overall pool of donors.  That's easier to say than to do, but it brings me back to my initial point, it's a numbers game. 

If you look at your development plans and it took 8 proposals to secure one funder two years ago.  Count on having to approach 15-20 to get the same funding level this year.  If your membership program went to 10,000 addresses before, it's probably going to take 20,000 this year just to stay even.  

It's hard work to find twice as many qualified prospects.  It takes more time and effort, but the alternative is most certainly further cuts to staff and programming that we all want to avoid.  I'm guessing that if you look around you'll find plenty of people in your organization that will pitch in to help fill the pipeline.

A final note, there is interesting information on why donors leave from that same report on High Wealth Philanthropy that you may find useful.  I'll share that in a future post.

Come on get Happy

Money still can't buy happiness, but happiness apparently can save you 21 bucks.  In Chicago XANADU is having a "Happy Sale".  Simply call the box office or go online and enter the code "happy" and your regular $65 ticket price is discounted to $44 for select shows.

This follows on the heels of an pre-opening promotion that offered $20 tickets to the first 20 people to arrive at the box office on roller skates.

No report yet on the impact "happy" is having on ticket sales at the Drury Lane Theatre.  The promotion has been picked up on plenty of newsfeeds and blogs though, both in Chicago and around the country.  And as we know, buzz of any kind rarely hurts.